Day 1: Dec 5, 2023
2:30 pm
PANEL VENDOR PARTNERSHIP MODEL
Innovating in the Stack: Vendor Lock-In, Innovation Gridlock, and the Real Cost to Patient Outcomes
As healthcare organizations across Canada centralize their electronic medical records (EMRs) and other key providers, many are tied to dominant vendors — platforms with ambitious roadmaps but improving patient outcomes is not always easy. While CIOs are pressured to deliver constant updates and “new functionality,” frontline teams grapple with change fatigue, and leaders struggle to measure the impact on clinical care. Tackle the growing tension between vendor dependency and patient-centered innovation, with a focus on how to advocate and partner with vendors for adaptable functionality that truly improves outcomes: Key takeaways:
- Mitigate the limitations of current vendor ecosystems — and how to navigate or influence them
- Develop governance strategies that push for interoperability, open APIs, and measurable ROI
- Avoid the Logo soup with lots of pilots and no clear vendor strategy
- Adopt vendor roadmaps that reflect an internal alignment between IT, clinical, and operational leadership around technology adoption
Regain control of your digital health destiny through optimizing vendor relationships and roadmaps
Day 2: Dec 6, 2023